MailFixIt

GoDaddy Email email configuration guide

GoDaddy Email: MX fallback behavior

Understand implicit fallback and the provider route that should be authoritative. Start with the exact domain, subdomain, and provider account that owns the route.

Problem description

A provider configuration symptom may look like:

MX fallback behavior after a provider configuration change.

Keep the complete supported MX set

GoDaddy Professional Email powered by Titan documents smtp.secureserver.net at priority 0 and mailstore1.secureserver.net at priority 10. The higher number is a fallback, not an old record to delete.

  1. Confirm the values in your own Set Mail Destination screen.
  2. Keep both supported targets and their exact priorities.
  3. Remove unrelated legacy targets only after confirming they are unused.
  4. Do not add a personal server as fallback unless GoDaddy supports that route.

MailFixIt can compare the public set with the expected provider pattern. It cannot test GoDaddy’s internal failover state.

Frequently asked questions

What does MailFixIt check for GoDaddy Email?

It helps compare public DNS evidence with the provider setup path. It does not access the provider account or claim that a DNS result alone proves sending or receiving.

Should I replace all existing DNS records with provider values?

No. Confirm the exact record owner and type, preserve unrelated legitimate services, and change only the record required for the intended mail route.

Related email diagnostics

Email delivery delayed or rejected after a DNS migrationDiagnose email that stopped arriving after a DNS change. Compare public MX records with the intended provider and avoid false alarms for mail gateways. SPF is not configured for the envelope sender domainDiagnose SPF missing on a bounce or MAIL FROM subdomain. Check the exact envelope domain, add only authorized senders, and verify safely. DKIM public key record is invalid or revokedDiagnose an invalid or revoked DKIM public key record. Check the exact DKIM selector in public DNS before replacing a sender-provided key. DMARC policy for the visible From subdomain is unexpectedFind the effective DMARC policy for a visible From subdomain. See whether p, sp, np or test mode applies before changing DMARC DNS.

Primary sources: GoDaddy Email official setup guidance.