MailFixIt

GoDaddy Email email configuration guide

GoDaddy Email: MX records conflict

Identify mixed provider or gateway targets without assuming every mixed set is wrong. Start with the exact domain, subdomain, and provider account that owns the route.

Problem description

A provider configuration symptom may look like:

MX records conflict after a provider configuration change.

Confirm whether the mix is intentional

GoDaddy Professional Email normally expects the complete MX set shown under Set Mail Destination. Extra MX records can send some mail to an old provider, but a documented security gateway can be intentional.

  1. List every MX target and priority.
  2. Identify the service that owns each target.
  3. Keep a gateway only when it is configured to relay to GoDaddy.
  4. Otherwise remove obsolete MX records as one controlled change.
  5. Test delivery to multiple recipients after DNS updates.

MailFixIt can flag mixed providers but cannot prove a private gateway route is intentional.

Frequently asked questions

What does MailFixIt check for GoDaddy Email?

It helps compare public DNS evidence with the provider setup path. It does not access the provider account or claim that a DNS result alone proves sending or receiving.

Should I replace all existing DNS records with provider values?

No. Confirm the exact record owner and type, preserve unrelated legitimate services, and change only the record required for the intended mail route.

Related email diagnostics

Email delivery delayed or rejected after a DNS migrationDiagnose email that stopped arriving after a DNS change. Compare public MX records with the intended provider and avoid false alarms for mail gateways. SPF is not configured for the envelope sender domainDiagnose SPF missing on a bounce or MAIL FROM subdomain. Check the exact envelope domain, add only authorized senders, and verify safely. DKIM public key record is invalid or revokedDiagnose an invalid or revoked DKIM public key record. Check the exact DKIM selector in public DNS before replacing a sender-provided key. DMARC policy for the visible From subdomain is unexpectedFind the effective DMARC policy for a visible From subdomain. See whether p, sp, np or test mode applies before changing DMARC DNS.

Primary sources: GoDaddy Email official setup guidance.