MailFixIt

GoDaddy Email email configuration guide

Find the GoDaddy Professional Email DKIM selectors

Do not guess a selector. GoDaddy shows two account-specific DKIM CNAME records in the Email and Office Dashboard.

Problem description

A provider configuration symptom may look like:

DKIM selector setup after a provider configuration change.

Find the selectors

Open the domain’s Professional Email setup and copy both CNAME host names. In a name such as selector._domainkey.example.com, the selector is the label before ._domainkey.

Evidence to collect

  1. Check both complete CNAME names in public DNS.
  2. Confirm that each points to the target GoDaddy supplied.
  3. Use the s= value from a real DKIM-Signature header when diagnosing one message.
  4. Do not remove an unfamiliar selector until no active sender uses it.

Safe correction sequence

Publish missing selectors exactly, then send a new message and confirm which selector GoDaddy actually used. A selector existing in DNS does not prove that the message was signed.

MailFixIt boundary

MailFixIt can inspect a selector you provide. It cannot discover private account configuration.

Frequently asked questions

What does MailFixIt check for GoDaddy Email?

It helps compare public DNS evidence with the provider setup path. It does not access the provider account or claim that a DNS result alone proves sending or receiving.

Should I replace all existing DNS records with provider values?

No. Confirm the exact record owner and type, preserve unrelated legitimate services, and change only the record required for the intended mail route.

Related email diagnostics

Email delivery delayed or rejected after a DNS migrationDiagnose email that stopped arriving after a DNS change. Compare public MX records with the intended provider and avoid false alarms for mail gateways. SPF is not configured for the envelope sender domainDiagnose SPF missing on a bounce or MAIL FROM subdomain. Check the exact envelope domain, add only authorized senders, and verify safely. DKIM public key record is invalid or revokedDiagnose an invalid or revoked DKIM public key record. Check the exact DKIM selector in public DNS before replacing a sender-provided key. DMARC policy for the visible From subdomain is unexpectedFind the effective DMARC policy for a visible From subdomain. See whether p, sp, np or test mode applies before changing DMARC DNS.

Primary sources: GoDaddy: Add SPF, DKIM and DMARC to Professional Email.